FAQ


Is express shipping available?

Unfortunately we currently we do not offer express shipping yet. However, in the future, we do plan to offer express shipping.

How do I know if my order was placed successfully?

Once your order has been placed, you will receive a confirmation e-mail. If unsure or if you do not receive an e-mail, please contact us at info@akmenature.com.au.

How long does it take to receive my order?

We try to fulfill every order within 1-2 business days. Once the order has been shipped, another confirmation e-mail will be sent containing the tracking number. Delivery will take between 2-5 business days depending on the location.

Can I change or cancel my order?

If you change your mind on your order or need to cancel, please immediately contact info@akmenature.com.au. If your order has been packed and shipped, unfortunately, the cancellation cannot be made.